Receptionist

About the role

We are looking for a professional Receptionist to be the first point of contact at our front office. The role involves welcoming visitors, handling phone calls and providing general administrative support to ensure smooth daily operations.

Key responsibilities

• Welcome and assist visitors, clients, and guests in a courteous manner.
• Answer, screen and direct incoming telephone calls to the appropriate staff.
• Receive, sort and distribute mail, parcels and documents.
• Maintain a clean, organized and presentable reception area.
• Schedule and coordinate appointments and meetings as required.
• Maintain visitor logs and reception records.
• Relay messages accurately to relevant personnel.
• Provide general information about the company and its services.

Required profile

• Certificate or Diploma in Business Administration, Secretarial Studies, Customer Service or related field.
• Good communication and interpersonal skills.
• Professional, friendly and presentable appearance.
• Strong organisational and time‑management abilities.
• Ability to handle confidential information responsibly.
• Capability to work under pressure with minimal supervision.

Required skills

• Microsoft Word
• Microsoft Excel