Sales Associate - Insurance Agency

About the role

An insurance agency is hiring a full-time, on-site Sales Associate in Kampala, reporting to the Insurance Agency Manager within the Sales and Marketing department. The Sales Associate engages prospective and existing clients, presents products and services and guides customers through the sales process from first contact to closing.

Key responsibilities

• Identify new sales opportunities and manage client inquiries
• Maintain accurate records of client interactions and follow up to ensure customer satisfaction and repeat business
• Work with internal teams to coordinate deliveries or service activation
• Contribute to sales reports and take part in promotional activities or events as needed
• Support walk-in clients, attend meetings and build strong relationships in the local market

Required profile

• Strong communication and interpersonal skills to engage clients and build long-term relationships
• Sales and customer service skills, including basic negotiation, objection handling and matching client needs to solutions
• Organizational and time management skills to handle multiple leads, keep accurate records and meet sales targets and deadlines
• Ability to work full time on site in Kampala, show professionalism with clients and adapt quickly to changing priorities
• Minimum of a high school diploma or equivalent; a certificate or degree in Business, Marketing or a related field is an added advantage
• Relevant experience in retail, field sales or agency work is beneficial, especially in Kampala

Required skills

• Basic computer literacy, including email and spreadsheets
• Familiarity with CRM or sales tracking tools