Air Freight Trainee

About the role

Join DHL Global Forwarding as an Air Freight Trainee in Entebbe, Uganda. You will support the administration of air‑freight operations, ensuring smooth flow of goods and information across the global supply chain while working under supervision.

Key responsibilities

• Engage with customers for shipment information, incident and complaint handling.
• Capture correct costs and revenues against customer profiles.
• Perform administrative shipment activities, including booking receipt and documentation.
• Manage shipments according to service commitments and identify operational exceptions.
• Support data quality improvement and regulatory compliance for commodities and locations.
• Route shipments to appropriate consolidations and prepare accurate invoices with supporting documents.
• Monitor performance using available tools and highlight issues.

Required profile

• Vocational or specialized education.
• Less than 2 years of relevant experience.
• Strong attention to detail and ability to follow procedures.
• Good communication skills for interacting with customers, suppliers and internal teams.

Required skills

What we offer

• Opportunities to contribute ideas in a global company.
• Potential career development within DHL.
• Competitive salary.