Call Center Agent – Debt Collection
Boresha Credit Services LTD · Kampala
Job description
About the role
The Call Center Agent will join Boresha Credit Services Ltd to support its debt recovery operations. Working from the Kamwokya office in Kampala, you will interact with borrowers to secure payments on overdue accounts.
Key responsibilities
- Contact debtors by phone, email, and occasionally in person to request payment of past‑due balances.
- Record every interaction, payment commitment, and reason for non‑payment to maintain a detailed case file.
- Develop and propose realistic repayment schedules for customers who cannot settle the full amount immediately.
Required profile
- No prior experience required.
Required skills
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Published 1 month ago
Expires 3 weeks from now
23 views · 0 interested
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Boresha Credit Services LTD
Kampala
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