Head of Information Technology

About the role

FINCA Uganda, a microfinance institution offering loans, savings, money transfer, forex and bancassurance services, is looking for a Head of Information Technology based at the head office in Kampala. The role reports to the Executive Director and provides strategic leadership, governance and oversight of the technology environment, covering IT services, infrastructure, cybersecurity, applications, data and digital initiatives.

Key responsibilities

• Lead the development and execution of the IT strategy, governance frameworks, policies and standards aligned with business objectives and regulatory requirements.
• Oversee all technology operations to deliver secure, reliable and high-quality IT services and business-critical systems.
• Drive continuous improvement of infrastructure, networks, cloud services, applications, databases and communication systems.
• Ensure information security, cybersecurity resilience, risk management and regulatory compliance across technology platforms.
• Lead IT service continuity, disaster recovery and business continuity initiatives.
• Oversee technology projects, system implementations and change management within agreed scope, budget, timelines and quality.
• Manage relationships with technology vendors, service providers and partners.
• Develop, manage and monitor the IT budget and technology investment portfolio.
• Build and lead high-performing IT teams and foster collaboration across the organization.
• Ensure compliance with audit requirements and report regularly to executive management on IT performance, risks, incidents and remediation.

Required profile

• Strong understanding of computer hardware, software, networks and IT systems, with the ability to analyze, implement and evaluate them.
• Excellent leadership, decision-making, strategic thinking and organizational skills.
• Ability to maintain confidentiality and work effectively with others.
• High level of attention to detail.

Required skills

• IT strategy, governance and service management.
• Project management and cybersecurity management.
• IT budget management and control.
• Excellent written and verbal communication and interpersonal skills.

Candidates apply through the FINCA career page with a detailed CV, current position and copies of relevant certificates; only shortlisted candidates will be contacted, with a deadline of 17 November 2026.