Sales Supervisor

About the role

SIMBA AUTOMOTIVES UGANDA, an automotive company based in Kampala serving individual and commercial customers with vehicle sales and related services, is hiring a full-time, on-site Sales Supervisor. The role oversees daily sales operations and supports the sales team in meeting and exceeding targets.

Key responsibilities

• Supervise sales staff, allocate tasks, monitor performance and ensure consistent follow-up with prospects and existing customers.
• Coordinate customer interactions, resolve issues and maintain high service standards at the showroom and other sales points.
• Prepare sales reports, analyse market trends and give input on pricing, promotions and inventory needs.
• Coach and train team members, implement sales processes and collaborate with management to drive revenue and improve customer experience.

Required profile

• Proven experience in sales or retail supervision, preferably in the automotive or related sectors.
• Diploma or degree in Business, Marketing or a related field is an added advantage.
• Ability to work on-site in Kampala, manage multiple priorities and meet deadlines in a fast-paced environment.

Required skills

• Team management and training skills, with experience supervising and developing sales staff.
• Excellent customer service and communication skills.
• Analytical skills to interpret sales data and track performance.
• Proficiency in basic computer applications and familiarity with sales or CRM systems.