Senior Officer, Information Technology

About the role

BRAC International is hiring a Senior Officer, Information Technology for its office in Kampala. The officer provides IT support and supervises BRAC's computer systems, networks and IT infrastructure in the assigned region, keeps an updated regional IT asset register and supports day-to-day business operations. Qualified female candidates are strongly encouraged to apply.

Key responsibilities

• Support IT strategic planning and implementation, working with the IT Manager to develop and cascade an IT strategic plan aligned with BRAC's direction.
• Direct and coordinate local implementation of BRAC IT operations, projects and programmes, in line with project management best practices.
• Liaise with government ministries, partners and other stakeholders through working groups and technical working groups as assigned.
• Build staff capacity in BRAC systems, provide first-line assistance to users, escalate issues and share feedback.
• Support the effective use of BRAC systems such as the ERP, HMIS and Afya App, and analyse dashboard data to guide decisions.
• Maintain an up-to-date regional IT asset register covering laptops, desktops, phones, tablets, network devices and services.
• Promote safeguarding policy, follow safeguarding reporting procedures and implement IT policies through awareness and technical guidance.

Required profile

• Bachelor's degree in Computer Science, IT or Computer Engineering.
• At least 5 years of experience in a busy IT environment; project experience is an added advantage.

Required skills

• IT maintenance and repair.
• Troubleshooting skills.
• Excellent communication, interpersonal, teamwork, problem-solving, planning and organising skills.

The position is full-time, salary negotiable, and applications close on 22 November 2026.