Club Manager - Sports Club and Restaurant

About the role

Zulu Media operates a sports club and restaurant in northern Kampala (Kira / Najeera) and is looking for a Club Manager to run the business day to day. The role is hands-on, reports to the owner and leads the restaurant, bar, service and support staff. It suits someone early in their career who wants real ownership and the chance to build a track record.

Key responsibilities

• Grow sales and customer numbers through promotions, events, partnerships and good service, and build relationships with nearby businesses, schools, corporate groups and sports teams.
• Plan and run revenue-generating activities such as match-day viewing, tournaments, club nights and group bookings, and promote the club through social media and community engagement.
• Open, run and close the club each day, keeping the restaurant, bar and facilities clean, safe and well stocked; manage stock, orders and suppliers.
• Supervise and motivate staff, prepare shifts, recruit and train new staff, and handle staff concerns fairly.
• Deliver excellent customer service, deal with complaints professionally and act on customer feedback.
• Handle daily cash and sales records accurately, monitor costs and report regularly to the owner on sales, expenses, stock and staff matters.

Required profile

• Diploma or degree in Business Administration, Hospitality Management, Marketing or a related field, or equivalent practical experience.
• Some experience in customer service, sales, hospitality, retail or a similar environment.
• Ability to supervise and motivate a team; extensive management experience is not required.
• Advantage: previous restaurant, bar, sports club, hotel or events experience, event organisation, and basic stock control and cash handling.
• Must live in or near Kira, Najeera or the surrounding areas and be available to start at short notice.

Required skills

• Working knowledge of Microsoft Excel or similar tools and a point-of-sale system.
• Strong communication, leadership and organisational skills.

What we offer

• Real ownership of a growing business with significant responsibility and independence.
• Hands-on management and business development experience.
• Professional growth based on performance.

Applications are submitted through the BrighterMonday portal.