Management Trainee – GM Office & Business Process Support

About the role

Kafkas Limited is looking for a highly capable Management Trainee to support the General Manager in the GM Office and Business Process functions. The role focuses on preparing documentation, reports, and analytical tools, and later shifts to CRM and sales support activities.

Key responsibilities

• Prepare forms, templates, checklists, SOPs and internal standards.
• Assist the General Manager with reports, analysis files and action trackers.
• Collect departmental information and convert it into clear reports and dashboards.
• Create and maintain Excel‑based tracking files, summaries and visual dashboards.
• Follow up with teams to ensure timely completion of tasks and reports.
• Support CRM structure, customer database, lead tracking and sales follow‑up.
• Monitor sales activities, quotations, pending opportunities and customer follow‑ups.
• Help improve reporting, documentation and execution discipline across the company.

Required profile

• Fresh graduate from Makerere University (Statistics, Economics, Quantitative Economics, Business Statistics, Business Administration) or other strong universities.
• Strong academic record, preferably CGPA 4.0 or higher; a master’s degree is a plus.
• Entry‑level trainee position – no prior management experience required.

Required skills

• Advanced Excel skills.