Operations Assistant

About the role

The Operations Assistant will support the day‑to‑day operations of Ramcogas, ensuring smooth business flow across staff management, fleet upkeep, stock availability, and timely client order delivery. You will work closely with the Operations Manager to maintain high standards of service and operational efficiency.

Key responsibilities

• Assist the Operations Manager in overseeing daily business activities.
• Support team members through guidance, training, and development opportunities.
• Manage the fleet of vehicles, ensuring they are mechanically sound and presentable.
• Monitor staff attendance, reporting any issues promptly.
• Ensure client orders are delivered on schedule and address delivery problems.
• Maintain adequate stock levels and coordinate purchases when needed.
• Verify that staff at all locations perform assigned duties and maintain a professional appearance.
• Develop and improve standard operating procedures and processes.

Required profile

• Bachelor’s degree in Business Administration, Operations Management or a related field.
• Minimum of 2 years’ experience in a similar operations role.
• Excellent written and verbal communication skills.
• Strong multitasking, prioritisation and time‑management abilities.
• Knowledge of health and safety policies and procedures.

Required skills

• Proficiency in Microsoft Office suite.
• Basic vehicle maintenance knowledge.