Senior HR Associate - Employee Relations

About the role

Watu, a microfinance lender focused on financing and mobility across borders, is hiring a Senior HR Associate in Kampala, Uganda. Reporting to the Head of HR, the role manages employee relations and works with management to build a positive workplace culture based on mutual respect, trust and appreciation.

Key responsibilities

• Handle employee grievances, disciplinary matters, workplace investigations, mediation and conflict resolution, and guide managers on fair people-management practices
• Maintain accurate employee relations records and trackers so cases are closed within agreed timelines
• Coordinate the performance management cycle, appraisals, PIPs and KPI calibration, and track performance trends
• Plan and run employee engagement, welfare and culture initiatives, including surveys and branch visits
• Support the development and compliance of HR policies under Ugandan labour law, and support HR audits
• Communicate organisational changes, follow up on HR actions and work with the HR Manager and other stakeholders

Required profile

• Bachelor's degree in HRM, Business Administration, Industrial Psychology or a related field; postgraduate HRM qualification is an added advantage
• 7-10 years of HR experience with strong exposure to employee relations, including disciplinary cases, grievances and investigations
• Experience supporting HR committees, performance management, engagement and compliance, and HR reporting and analytics
• Strong knowledge of Ugandan labour laws and employment practices

Required skills

• HRIS platforms and employee data management
• Excel, report writing and presentation skills
• Communication, mediation, negotiation and stakeholder management
• Ability to work independently and manage competing priorities

Candidates apply online through the company's career page; applications close on Friday 20 November 2026 at 5:00 PM.