Administrative Officer / Front Office Receptionist

About the role

Tile Center is seeking an organized, detail‑oriented Administrative Officer who will also serve as the front‑office receptionist. The role blends reception duties with broader administrative support, including correspondence, rental payment tracking, import documentation, and regulatory compliance.

Key responsibilities

• Welcome visitors, answer and direct phone calls, and manage email and mail correspondence.
• Maintain the director’s documents, take meeting minutes, and circulate action points.
• Order and manage office supplies, coordinating with vendors and service providers.
• Draft professional letters and emails to banks, URA, KCCA, NSSF and other institutions.
• Maintain digital and physical filing systems for statutory documents, licenses and certificates.
• Monitor rental invoices, payments and receipts; follow up with tenants and keep a payment tracker.
• Prepare import documentation, liaise with clearing agents, freight forwarders and customs, and track shipment status.
• Track renewal deadlines for trading licences, tax clearance certificates and other statutory obligations.
• Provide basic support to all departments and undertake other administrative duties as assigned.

Required profile

• Entry‑level qualification with at least 24 months of relevant experience.
• Strong organisational and detail‑oriented mindset.
• Comfortable liaising with regulatory bodies such as URA and KCCA.
• Good written communication skills for drafting formal correspondence.

Required skills