Bar & Waiting Staff - Hospitality Professional

About the Role

Are you passionate about delivering exceptional service and creating memorable experiences? As a Bar & Waiting Staff member, you will be at the heart of our hospitality mission, ensuring every guest feels welcomed and valued, whether they are stopping by for a quick pint or a relaxing meal.

Main Missions

• Provide a warm and professional welcome to all customers, ensuring a high standard of hospitality.
• Prepare and serve a variety of drinks and beverages according to specific brand standards and recipes.
• Recommend drinks and food items to enhance the customer experience and drive sales.
• Manage table service efficiently, ensuring orders are accurate and delivered promptly.
• Maintain a clean, organized, and safe bar and dining area in compliance with health and safety regulations.
• Ensure full compliance with legal requirements regarding the sale of alcohol and responsible service.

Profile We Are Looking For

• A positive, energetic, and friendly personality with a customer-first mindset.
• Ability to work effectively within a fast-paced, team-oriented environment.
• Strong communication skills to interact with diverse groups of customers.
• Reliability and a proactive approach to maintaining cleanliness and safety.
• Flexibility to work various shifts, including evenings and weekends.

Required Skills

• Customer Service Excellence
• Beverage Preparation & Presentation
• Food & Drink Recommendation
• Health, Safety & Hygiene Compliance
• Team Collaboration

What We Offer

• Competitive salary and pension contributions.
• Discounts across our group brands.
• Employee Assistance Programme for your well-being.
• Wagestream access for flexible pay management.
• Refer-a-friend schemes and various retail benefits.