Customer Service Associate

About the role

We are looking for a friendly Customer Service Associate to join our Grand Market team. You will be the first point of contact for shoppers, helping them with product information, promotions, and checkout assistance.

Key responsibilities

• Greet customers as they enter the store and answer questions about products and promotions.
• Handle cash, checks, credit cards, gift certificates, coupons, and other financial transactions accurately.
• Maintain a clean, organized checkout area and ensure shelves are stocked and rotated.
• Assist with special orders, returns, and customer complaints, providing timely resolutions.
• Follow store policies for tobacco sales, over‑the‑counter drugs, and vendor check‑in.

Required profile

• Strong interpersonal skills with a focus on courteous, friendly service.
• Ability to work in a fast‑paced retail environment and multitask.
• Commitment to maintaining store standards and safety.

Required skills

• Operation of cash registers, scanners, scales, and printers.
• Basic cash handling and transaction processing.

What we offer

• Competitive hourly wage ranging from $14 to $21.
• Opportunities for personal and professional growth within a values‑driven organization.
• Access to health benefits and a supportive, inclusive workplace culture.