HR Services and Welfare Supervisor

About the role

The HR Services and Welfare Supervisor supports the leadership team in handling employee relations, recruitment compliance, and HR program administration. This full‑time position is based at Marriott’s Kampala office and focuses on maintaining accurate employee records, facilitating surveys, and ensuring a safe workplace.

Key responsibilities

• Monitor and track employee relations issues, providing resolution and follow‑up.
• Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, and motivating staff.
• Ensure recruitment processes comply with local, state, and federal laws and company policies.
• Maintain accurate employee records, including interview documents and I‑9 forms.
• Administer annual employee surveys and handle related logistics.
• Answer phone calls, record messages, and greet guests according to company standards.
• Promote a safe work environment by reporting accidents, injuries, and unsafe conditions.

Required profile

• High school diploma or G.E.D. equivalent.
• At least 1 year of related HR work experience.
• Minimum 1 year of supervisory experience.
• Ability to maintain confidentiality of proprietary information.
• Physical ability to lift, carry, push, or pull objects up to 10 lb without assistance.