Nutanix Engineer & Networking IT Support (Freelance)

About the role

We are looking for an experienced Nutanix Engineer / Networking IT Support Engineer to deliver Break & Fix services for enterprise infrastructure. This freelance, on‑call position requires diagnosing, troubleshooting and resolving hardware, network and virtualization incidents while providing professional customer service.

Key responsibilities

• Provide onsite and remote Break & Fix support for networking and infrastructure incidents.
• Deploy, configure and manage Nutanix HCI environments (AOS, AHV, Prism).
• Perform system upgrades, patching and lifecycle management.
• Troubleshoot hardware, software, virtualization and network issues.
• Diagnose network connectivity problems (TCP/IP, VLANs, DNS, DHCP).
• Implement and support backup and disaster‑recovery solutions.
• Respond to critical incidents within agreed response times.
• Collaborate with global and regional teams on infrastructure and cloud projects.
• Maintain accurate technical documentation, incident reports and service records.

Required profile

• Minimum 5 years of experience in infrastructure, virtualization, networking or IT support engineering.
• Strong hands‑on experience with the Nutanix ecosystem (AOS, AHV, Prism).
• Valid CCNA certification and fluent English communication skills.
• Proven ability to provide Break & Fix support in enterprise environments.
• Ability to work independently and maintain a professional, customer‑focused demeanor.

Required skills

• Nutanix (AOS, AHV, Prism)
• VMware and/or Hyper‑V
• TCP/IP, VLANs, DNS, DHCP, routing and switching
• PowerShell scripting
• Python scripting
• CCNA (Cisco Certified Network Associate)
• AWS, Azure, GCP (cloud platforms)
• Ansible, Terraform (automation tools)