Pharmacy Assistant – Retail Pharmacy Operations

About the role

We are seeking a Pharmacy Assistant to support our retail pharmacy operations at CIC Insurance Group in Kampala. The role involves dispensing medications, managing inventory, and providing patient counseling while ensuring compliance with all pharmacy regulations.

Key responsibilities

• Interpret and dispense prescription medications accurately, checking for drug interactions and contraindications.
• Prepare and compound pharmaceutical products according to prescriptions.
• Monitor and manage inventory to prevent shortages or overstocking, ensuring proper storage conditions.
• Provide medication counseling, educate patients on OTC products, supplements and health concerns.
• Collaborate with prescribers and healthcare professionals to resolve medication‑related issues.
• Maintain compliance with pharmacy laws, keep accurate patient and prescription records, and participate in quality improvement initiatives.

Required profile

• Diploma in Pharmaceutical Technology from a Pharmacy and Poisons Board‑recognized institution.
• Registered with the Pharmacy and Poisons Board and hold a valid practising licence.
• Minimum of two years’ experience in a retail pharmacy setting.
• Strong knowledge of pharmaceutical laws and regulations.

Required skills

• Proficiency with medical/pharmacy software.
• Experience using inventory management systems.
• Ability to process insurance billing and service claims.