Aftersales Engineer – Solar Systems

About the role

We are seeking a hands‑on Aftersales Engineer to support our solar product portfolio. The role combines field troubleshooting, customer support and technical training, working both from our Kireka office and on‑site across Uganda.

Key responsibilities

• Test and diagnose inverters, lithium batteries, MPPTs and solar street lights.
• Handle warranty claims and returns, producing clear technical reports.
• Provide phone and WhatsApp technical support to clients and installers.
• Train clients, installers and the internal sales team on correct product use and installation.
• Assemble solar protection boxes and ensure safe AC and DC wiring practices.
• Conduct site visits for troubleshooting and optimisation of solar systems.
• Work under pressure with a results‑oriented mindset.

Required profile

• Diploma or degree in Electrical, Electronics, Renewable Energy or a related field.
• At least 0.5 years of practical experience in solar or electrical systems.
• Proven experience in troubleshooting and soldering electronic circuits.
• Solid understanding of DC design and AC wiring for solar installations.

Required skills

• Ability to read and interpret single‑line diagrams.
• Confident use of multimeter, clamp meter, soldering station and other diagnostic tools.
• Basic electronics repair skills.
• Valid driving permit.

What we offer

• Full‑time permanent position with a 3‑month probation period.
• Performance‑based bonus.
• Ongoing technical training opportunities.
• Clear career growth path in a fast‑growing solar energy company.