DFS Compliance Manager

About the role

KCB Bank Uganda is hiring a DFS Compliance Manager to oversee compliance across its digital financial services, including mobile money, digital lending, agency banking and instant payments. The role covers regulatory monitoring, AML/CFT oversight, partner due diligence, policy development and reporting to senior leadership.

Key responsibilities

• Monitor daily regulatory updates, central bank circulars and financial sector directives affecting digital payments, consumer protection and cybersecurity.
• Oversee high-risk transaction alerts, suspicious transaction reports (STRs) and sanction screening escalations for digital wallet and merchant acquiring accounts.
• Conduct mandatory compliance sign-offs for new digital product features, system changes, tier limits and marketing campaigns.
• Review and approve complex KYC, KYB and KYP onboarding applications for high-risk corporate merchants, aggregators and fintechs.
• Act as daily point of contact for regulatory queries, data requests, consumer grievance escalations and mandatory incident notifications.
• Develop and update compliance policies, operational manuals and internal controls for mobile money, digital lending, agency banking and instant payments.
• Lead regulatory license applications, sandbox submissions and product approval filings with central banks, telecom authorities and data protection commissions.
• Coordinate regulatory examinations, compliance audits and inspection visits, aiming for zero critical non-compliance findings.
• Ensure alignment with Data Protection and Privacy Acts, and oversee consumer protection standards, fee transparency and dispute resolution.
• Deliver AML/CFT, sanctions and data privacy training, and prepare compliance risk dashboards, KRI reports and board compliance packs.
• Daily tasks include approving digital feature releases, auditing e-KYC and transaction monitoring controls, assessing fintech and vendor partners, investigating compliance exceptions and tracking regulatory changes.

Required profile

• Bachelor's degree in Law, Business Administration, Finance, Risk Management, Information Technology or a related field.
• At least 5 years of total experience, including 3 in banking and financial services, 2 in regulatory exposure and 2 in regulatory compliance.
• Preferred certifications: Certified Anti-Money Laundering Specialist, Certified AML FinTech Compliance Associate, or Certified Regulatory Compliance Manager.