Digital Microinsurance & Strategic Partnerships Manager

About the role

The Digital Microinsurance & Strategic Partnerships Manager will lead Britam Uganda’s digital and micro‑insurance growth agenda. The role focuses on expanding digital channels, creating inclusive micro‑insurance products, and building high‑value partnerships to drive revenue and financial inclusion.

Key responsibilities

• Develop and execute a digital channel strategy to increase reach and premium income.
• Identify emerging digital platforms and technologies that improve product accessibility.
• Collaborate with IT, Marketing and Operations to deliver seamless digital sales, onboarding and service processes.
• Design micro‑insurance products for low‑income and informal sectors, based on market research and customer needs.
• Lead partnerships with MFIs, SACCOs, telcos, cooperatives and community organisations to distribute micro‑insurance solutions.
• Monitor and optimise channel performance using analytics and customer feedback.
• Formalise high‑value partnerships with fintechs, telcos and digital platforms, drafting MOUs and performance metrics.
• Represent Britam in external stakeholder engagements related to digital and inclusive insurance.
• Report on channel performance, partner productivity and market trends while ensuring regulatory compliance.

Required profile

Required skills