Dispatch & Logistics Coordinator

About the role

This role manages the dispatch and transport of grain from farms to plants and onward to customers, covering planning, fleet and third-party transporter coordination, documentation and cost control. It sits at the interface of harvest, plant logistics, distribution and finance, with clear targets for on-time deliveries, accurate documents and low losses.

Key responsibilities

• Plan daily, weekly, monthly and seasonal dispatch and transport plans, turning harvest forecasts, sales orders and delivery schedules into truck requirements and designing efficient routes.
• Liaise with farm managers and harvest teams to place trucks ahead of harvest and evacuate grain promptly to handling and processing plants.
• Coordinate grain reception, inter-facility transfers, storage movements and outgoing dispatches, ensuring the right commodity, grade and quantity is loaded against each order.
• Plan and supervise distribution of finished grain products to local and regional markets and institutional clients, following up transporters so every delivery arrives on time.
• Allocate vehicles and drivers, coordinate maintenance with fleet teams, source and manage third-party transporters and maintain a transporter scorecard.
• Track trucks, drivers, seals and weighbridge tickets from loading to offloading, monitor fleet utilization on a live tracker, escalate delays and close trips with signed POD/GRN and destination weight.
• Manage dispatch notes, weighbridge records and waybills, reconcile quantities against POD and contract terms, apply deductions for shortages or delay and submit payment files to Finance.
• Draft transport agreements and LPOs (rates, routes, transit-loss tolerance, liability, insurance, demurrage, payment terms, KPIs), keep a contract register and track renewals.
• Investigate delays, grain losses and delivery discrepancies, verify transporter insurance and lodge claims with full evidence.
• Monitor fuel consumption, transport expenditure and cost per tonne against budget, and enforce road safety, vehicle operating and cargo-handling requirements.
• Coordinate with sales, production, plant, warehouse, finance, procurement and QA, and coach dispatch clerks, drivers and loading teams while onboarding transporters to company standards.

Required profile

• Bachelor's degree in Logistics and Supply Chain management, Transport management or a related business field.
• 3-5 years of experience in dispatch or grain logistics management in large-scale agriculture or bulk cargo, managing own fleet and third-party transporters.
• Knowledge of Uganda road-transport regulations.

Required skills

• Fleet management and contract drafting and rate negotiation.
• Goods-in-transit insurance and advanced Excel.
• Reconciliation of dispatch documents and payments.