Front Office Agent (Saudi National)
Kerten Hospitality · Kamwokya
Job description
About the role
The Front Office Agent will be the first point of contact for guests at our heritage hotel, ensuring a welcoming and efficient experience. This position is open to Saudi nationals and involves close collaboration with multiple hotel departments.
Key responsibilities
- Greet and welcome guests warmly, managing smooth check‑in and check‑out processes.
- Handle reservations, room assignments, and billing with accuracy.
- Provide information on hotel services, facilities, and local attractions.
- Respond promptly to guest requests, concerns, and complaints.
- Coordinate with Housekeeping, Food & Beverage, and other departments to fulfill guest needs.
- Maintain accurate records of guest interactions and transactions.
- Follow front office procedures, safety standards, and compliance requirements.
Required profile
- Saudi national.
- Excellent communication and interpersonal skills.
- Strong customer‑service orientation.
- Ability to work in a fast‑paced hospitality environment.
Required skills
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Published 1 month ago
Expires 1 week from now
22 views · 0 interested
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Kerten Hospitality
Kamwokya