Loans Officer

About the role

Platinum Credit Limited, a licensed microfinance company operating in Kenya since 2002, is hiring a full-time, on-site Loans Officer in Kampala. The officer identifies potential clients, explains loan products and guides applicants through the loan origination process from first inquiry to disbursement.

Key responsibilities

• Assess client eligibility and collect and verify documentation
• Perform basic financial analysis and support underwriting decisions in line with company policies
• Maintain accurate records and follow up on applications
• Provide ongoing customer service and support loan repayment monitoring to protect portfolio quality
• Work with colleagues and management to meet individual and branch targets while upholding regulatory and ethical standards

Required profile

• Demonstrated experience in loans-related roles and familiarity with credit processes
• Proven customer service skills, including client relationship management and effective communication
• Experience with loan origination, application processing, documentation and follow-up
• Certificate, diploma or degree in Finance, Accounting, Business, Economics or a related field is an added advantage
• Ability to work in a target-driven environment, with strong organisational skills and attention to detail

Required skills

• Strong understanding of finance principles and basic financial analysis relevant to microfinance lending
• Knowledge of underwriting practices, risk assessment and compliance with lending policies
• Proficiency in basic computer applications and data entry; prior experience in microfinance or banking is beneficial