Production Operation Supervisor

About the role

The Production Operation Supervisor works in Kapeeka, Nakaseke District, Uganda, reporting to the Production Manager or Plant Manager. The role bridges Chinese-speaking management and expatriate staff with local production teams, providing bilingual interpretation and translation, compiling and analysing production data, preparing operational reports and helping manage workshop employees. It is a full-time position.

Key responsibilities

• Act as the main language bridge between Chinese-speaking managers and local staff, interpreting during meetings, training, shift handovers and briefings, and translating documents, work instructions and safety notices.
• Collect daily production data (output, efficiency, downtime, material use, quality), prepare daily, weekly and monthly reports, and maintain production logs and shift records.
• Help supervise daily workshop activities, coordinate team leaders, operators and material handlers, monitor attendance and allocate tasks.
• Assist in managing workers, including attendance, leave and basic discipline, and support onboarding and training of new staff.
• Translate SOPs, safety manuals and training materials, and provide verbal translation during audits, customer visits and inspections.
• Support quality control by communicating inspection criteria, tracking defects and rework, and helping with root cause analysis.
• Ensure compliance with safety policies and Uganda's Occupational Safety and Health regulations, including toolbox talks and PPE monitoring.
• Identify improvements, give feedback on operational challenges, and help implement lean manufacturing or 5S initiatives.

Required profile

• Bachelor's degree or above in Business Administration, Production Management, Industrial Engineering, Chinese Language or a related field; a diploma with strong relevant experience may be considered.
• Minimum 3-5 years of experience in a production or manufacturing environment, preferably in a factory or industrial setting in Uganda or East Africa.
• Fluent spoken and written Mandarin and fluent spoken and written English; knowledge of local languages such as Luganda or Swahili is an advantage.
• Willingness to work in a factory environment and on shifts, physically fit, and a valid driving permit is an advantage.

Required skills

• Proficiency in Microsoft Office, especially Excel (formulas, pivot tables, charts) and Word.
• Familiarity with ERP or production management systems is an advantage.
• Ability to read technical documents and production schedules.

What we offer

• Competitive salary and benefits package.
• Career development and training opportunities.
• A supportive team culture focused on safety, quality and efficiency.

To apply, send your CV and a cover letter by email with the subject "Production Operation Supervisor - Uganda"; applications are reviewed on a rolling basis.