Programme Associate - Cash-Based Transfers (CBT) SC6, Moroto

About the role

The World Food Programme (WFP) Uganda is hiring a Programme Associate for Cash-Based Transfers (CBT) in Moroto, Karamoja. The growing CBT portfolio in Karamoja needs dedicated field-level capacity to strengthen implementation, beneficiary onboarding, financial service provider coordination, payment verification, reconciliation, assurance, issue resolution, reporting and emergency preparedness. The role works closely with the Country Office CBT function and contributes to operational learning across WFP Uganda.

Key responsibilities

• Support CBT planning, delivery and monitoring, track caseloads and transfer cycles, and escalate bottlenecks.
• Support onboarding and delivery through approved digital channels, and monitor connectivity, agent coverage, liquidity and FSP capacity.
• Verify payment cycles, entitlements and transfer values, and reconcile payments and follow up unresolved transactions.
• Engage and monitor financial service providers, including agent availability, liquidity and service quality.
• Carry out CBT assurance checks, maintain records and audit trails, and escalate operational, financial, fraud, control and protection risks.
• Communicate entitlements and payment details to beneficiaries, follow up complaints and refer protection concerns, and identify barriers for vulnerable groups.
• Support CBT preparedness and rapid activation after approved triggers, and document lessons learned.
• Coordinate with WFP functions, partners, FSPs and Government, maintain CBT data and submit monthly and quarterly reports, and share lessons and good practices.

Required profile

• Secondary school completion; a post-secondary qualification or degree in Economics, Development Studies, Business Administration, Finance, Social Sciences, Information Management, Agriculture, International Development or a related field is an advantage.
• Progressively responsible programme or operational experience in humanitarian, development or social protection contexts.
• Experience in CBT, digital payments, financial inclusion, payment operations or social protection is highly desirable.
• Experience with FSPs, mobile operators, banks or other digital payment providers, and with Government, partners and communities is an advantage.
• Experience in Karamoja or a similar remote, shock-prone environment is an advantage.
• Fluency in spoken and written English; knowledge of languages commonly spoken in Karamoja is an advantage.

Applications are submitted only through the WFP online recruiting system, with a CV and cover letter; shortlisted candidates are contacted and undergo reference and background checks. The deadline for applications is 24 November 2026.