Sales Representative

About the role

Lapaire is seeking a motivated Sales Representative to promote its optical products at one of its Kampala centres. You will meet customers face‑to‑face, support them through the buying process and help expand the brand’s presence in the community.

Key responsibilities

• Engage potential customers in the field and at the branch, raising awareness of clear‑sight solutions.
• Distribute promotional materials and invite people to free vision tests.
• Explain the benefits of eyeglasses, guide customers in selecting frames and lenses, and convert interest into sales.
• Follow up prospects by phone, answer pricing, payment and delivery queries, and close sales.
• Enter customer information into the Lapaire CRM and manage deposits, installment plans and order tracking.
• Coordinate smooth delivery, inform customers of order status, and encourage after‑sales reviews and referrals.

Required profile

• A‑Level Certificate, Bachelor’s degree or Diploma in Commerce, Business Administration, Sales & Marketing or a related field.
• At least one year of experience in a retail or business environment, preferably with customer‑service exposure.

Required skills

• Proficiency with a CRM system (Lapaire CRM).