Telecom Key Account Manager

About the role

We are seeking a relationship‑driven Telecom Key Account Manager to own a major mobile network operator portfolio in Uganda. You will act as the bridge between complex network infrastructure solutions and carrier stakeholders, guiding projects from conception through delivery while driving commercial growth.

Key responsibilities

• Manage day‑to‑day engagement with technical, procurement and operational stakeholders within a major carrier account.
• Ensure alignment on network capacity and infrastructure requirements.
• Lead end‑to‑end project operations as a core team member.
• Collaborate with technical delivery teams to guarantee seamless network rollout and service objectives.
• Drive commercial transactions and actively participate in high‑value account negotiations.
• Refine contract clauses, resolve operational delivery disputes, and translate complex technical value propositions into clear business outcomes.

Required profile

• Approximately 4 years of account management or sales operations experience in the telecom carrier or network vendor sector.
• Solid knowledge of mobile network architecture, communications technologies, or ICT infrastructure solutions.
• Proven track record handling large‑scale commercial contracts, negotiations, and complex project delivery workflows.
• Strong understanding of the Ugandan mobile network operator landscape.
• Exceptional communication skills with the ability to build trust and simplify complex carrier demands.

Required skills

• Mobile network architecture
• Communications technologies
• ICT infrastructure solutions