Front Desk Representative

About the role

We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. The ideal candidate will have a friendly and easy‑going personality while also being very perceptive and disciplined. A customer‑oriented approach is essential to make guests feel comfortable and valued.

Key responsibilities

• Keep the front desk tidy and presentable with all necessary materials (pens, forms, paper, etc.).
• Greet and welcome guests, answer questions and address complaints.
• Handle incoming calls, redirect them or take messages.
• Receive and distribute letters and packages; prepare outgoing mail.
• Monitor office supplies, place orders when necessary, and keep updated records and files.

Required profile

• Proven experience as a front desk representative or similar role.
• Familiarity with office machines such as fax and printer.
• Knowledge of office management and basic bookkeeping.
• Proficient in English (oral and written).
• High school diploma; additional qualifications are a plus.

Required skills

• Microsoft Excel
• Microsoft Word
• Office equipment operation (fax, printer)
• Basic bookkeeping