Business Development Officer - Learning & Religious Institutions

About the role

CIC Insurance Group, an insurance and financial services group listed on the Nairobi Securities Exchange, is hiring a Business Development Officer for its Learning & Religious Institutions segment in Kampala. Reporting to the General Manager of Business Development, the officer identifies, develops and manages business opportunities with schools, universities, churches, mosques and other faith-based institutions, acting as the main link between CIC and these partners.

Key responsibilities

• Identify and cultivate new business with schools, churches and related organisations, and coordinate internally to customise solutions for each partner.
• Promote CIC products to increase sector penetration and handle client complaints and enquiries with timely resolution.
• Build relationships with existing and potential clients, prepare and present proposals and service demonstrations, and hold regular client meetings and follow-ups.
• Train new and existing clients on product features, usage and value, and share promotional materials.
• Engage intermediaries and partners, represent CIC at sector forums, conferences and exhibitions, and gather market intelligence.
• Monitor sales pipelines, develop tailored proposals and packages, and collaborate cross-functionally on service delivery.
• Track and report on business development activities, sales performance and revenue growth, and support internal and external audits.

Required profile

• Bachelor's degree in Banking & Insurance, Business Administration, Marketing or a related discipline.
• Professional insurance qualification such as ACII, CII or a Diploma in Insurance.
• Minimum of 3 years' experience.

Required skills

• Strong sales and business development skills and excellent customer service orientation.
• Ability to build and maintain strong relationships, with clear communication and presentation skills.
• Good insurance product knowledge and analytical, reporting ability.
• Compliance and risk awareness, good planning and time management, teamwork and adaptability.