Center Security Lead - Visa Application Centre

About the role

The Visa Application Centre in Kampala is looking for a Center Security Lead to oversee its day-to-day security operations. The role ensures the safety of applicants, employees, passports, confidential documents, cash and company assets, and involves supervising security personnel, monitoring security systems and responding to security incidents.

Key responsibilities

• Supervise contracted security personnel, including duty allocation, attendance, shift coverage and adherence to security procedures.
• Monitor CCTV, access control, restricted areas and other security infrastructure.
• Protect passports, visa documents, applicant information, cash and other sensitive materials.
• Conduct routine security inspections and respond to incidents such as theft, suspected fraud, unauthorized access and disturbances.
• Maintain security logs, incident reports, visitor records and other documentation for audits.
• Ensure staff follow emergency, evacuation, fire safety and workplace safety procedures, and hold security awareness briefings.
• Coordinate with the Uganda Police Force, local authorities, emergency services, building management and external security providers.
• Support security audits, risk assessments and corrective actions, and work with the Centre Operations Head on security risks.
• Keep applicant and employee information confidential in line with Uganda's Data Protection and Privacy Act, 2019.

Required profile

• Diploma or Bachelor's degree in Security Management, Criminal Justice, Risk Management, Public Safety or a related field.
• At least three years of experience in security operations, physical security or a related field.
• At least one year supervising security personnel or managing day-to-day security activities.
• Experience in high-security environments such as visa services, banking, government or diplomatic facilities is an advantage.
• Good command of English; knowledge of Luganda is an advantage.
• Flexibility to work shifts, weekends and peak periods, and availability outside normal hours for incidents.

Required skills

• Physical security, CCTV monitoring, access control and incident reporting.
• Risk identification, threat assessment and incident response.
• Fraud prevention, confidentiality and data protection.
• Emergency preparedness, evacuation procedures and sound decision-making.