Digital Microinsurance & Strategic Partnerships Manager

About the role

The Digital Microinsurance & Strategic Partnerships Manager will lead Britam Uganda’s digital and microinsurance growth agenda. This role focuses on expanding digital distribution, creating inclusive microinsurance products, and building high‑value partnerships to drive revenue and financial inclusion.

Key responsibilities

• Develop and execute a digital channel strategy to increase reach, premium income and customer acquisition.
• Identify emerging digital platforms and technologies that enhance product accessibility and service delivery.
• Collaborate with IT, Marketing and Operations to roll out seamless digital sales, onboarding and service processes.
• Monitor and optimise digital channel performance using analytics and customer feedback.
• Design microinsurance products for low‑income and informal sectors, based on market research and customer needs.
• Lead partnerships with MFIs, SACCOs, telcos, cooperatives and community organisations to distribute microinsurance solutions.
• Track product performance, profitability and uptake, recommending enhancements as needed.
• Identify, formalise and manage strategic partnerships with fintechs, telcos, aggregators and digital platforms.
• Develop partnership frameworks, MOUs and performance metrics aligned with business objectives.
• Ensure compliance with regulatory requirements and internal policies across all digital and partnership activities.
• Report on channel performance, partner productivity and market trends to inform business strategy.

Required profile

Required skills