Parts Manager – Kampala

About the role

A leading dealer in construction and heavy machinery equipment, represented by Summit Recruitment & Search Africa, is recruiting a Parts Manager for its Kampala office. The manager oversees the parts P&L, plans, implements, monitors and evaluates parts policies and procedures, trains and develops parts personnel, and inspects systems, methods, documentation, equipment and parts operations to maintain high performance and service standards.

Key responsibilities

• Conduct regular parts inspections and ensure stock control policies and procedures are implemented properly and efficiently.
• Investigate pilferage and fraudulent activity to eliminate malpractice in the Parts Department.
• Implement robust stock control systems and carry out periodic assessments to identify training needs for parts personnel.
• Plan, coordinate and supervise periodic parts management strategies to drive operational effectiveness.
• Review parts operations and procedures for compliance, efficiency and continuous improvement, and evaluate and enhance systems to strengthen performance.

Required profile

• Bachelor's degree.
• Proven experience in heavy commercial parts; at least 5 years in a similar role within a dealership environment.
• Agricultural (Agri) experience is an added advantage; previous experience with the CASE or New Holland brand is a significant advantage.
• Demonstrated leadership experience with strong organizational skills.

Required skills

• Strong knowledge of heavy commercial parts operations, including team management, parts warranties and stock control.
• Detail-oriented, with strong strategic planning and development capabilities.
• Customer service orientation focused on quality standards.