Deli Supervisor – Fresh Food Department

About the role

The Deli Supervisor will lead the deli department to ensure efficient operations and high‑quality service for customers. This role combines hands‑on food preparation, stock management, and team leadership within a busy retail environment.

Key responsibilities

• Maintain the Centra brand values of being proud, energetic, imaginative and community‑based.
• Prepare the presentation and layout of deli displays and implement planograms accurately.
• Minimise waste and shrink while managing ordering and inventory for fresh food.
• Introduce new fresh‑food ideas through research and benchmarking against competitors.
• Share product knowledge, recipes and recommendations with shoppers.
• Train all new deli employees and ensure compliance with HACCP and food‑safety standards.
• Handle customer queries professionally and in line with store policy.
• Participate in new initiatives and adopt innovative ways of working.

Required profile

• Minimum 1 year of fresh‑food supervisory experience.
• At least 2 years of experience in a role with strong exposure to fresh food.
• Fully trained in HACCP and food‑safety requirements.
• Experience ordering for deli departments and managing waste.
• Strong numerical ability and budget‑roster management.
• Excellent communication and customer‑focused mindset.
• Passion for the food industry with a creative, innovative approach.

Required skills

• Microsoft Excel
• Microsoft Word
• HACCP (food‑safety certification)