Export Supervisor (Customs Clearance)

About the role

The Export Supervisor will manage the end‑to‑end export process for finished goods destined for Kenya, Rwanda and Tanzania. You will ensure compliance with Uganda Revenue Authority (URA), EFRIS and East African Community (EAC) regulations while coordinating with freight forwarders and customs officials.

Key responsibilities

• Process export declarations, amendments and customs filings using URA and EFRIS systems.
• Apply for and manage EAC Certificates of Origin to secure duty‑free clearance.
• Prepare, verify and review all export documentation for accuracy and regulatory compliance.
• Monitor container weights and declaration data to minimise inspections and delays.
• Coordinate with freight forwarders, transporters, customs authorities and internal departments to ensure smooth shipments.
• Resolve customs clearance issues and respond promptly to queries.
• Maintain accurate export records and ensure proper filing of documentation.

Required profile

• Bachelor’s degree or diploma in Logistics, Supply Chain Management, International Trade, Customs Administration, Business Administration or related field.
• 1–3 years of experience in export operations, customs clearance or international logistics within Uganda.
• Strong knowledge of URA, EFRIS and EAC Certificate of Origin processes.
• Fluent English with excellent written and verbal communication skills.
• High attention to detail, strong organisational abilities and capacity to work under pressure.

Required skills

• Microsoft Excel
• Microsoft Word
• Microsoft Outlook