Front and Retention Officer
ISGROUP AFRICA · Kampala
Job description
About the role
The Sales & Retention Officer will drive client acquisition, loan product uptake, and customer loyalty for ISFinance’s services. The role involves identifying potential borrowers, ensuring quality loan origination, and maintaining strong post‑disbursement relationships to encourage repayment, renewal, and referral growth.
Key responsibilities
- Acquire new clients and promote loan products.
- Manage client retention and portfolio performance.
- Provide operational support for loan processing and post‑disbursement activities.
Required profile
- Diploma or Bachelor’s degree in Business, Finance, Marketing, Micro‑finance or a related field.
- At least 2 years of experience in credit sales, micro‑finance, banking or customer‑relationship roles.
- Proven ability to meet sales targets in a credit or financial institution.
Required skills
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Published 3 days ago
Expires 1 month from now
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ISGROUP AFRICA
Kampala