Mobile Phone Sales Representative

About the role

The Sales Representative is responsible for promoting and selling mobile phones, accessories, and related services while delivering outstanding customer service. The role focuses on achieving sales targets, maintaining product knowledge, building strong customer relationships, and ensuring an excellent in‑store experience.

Key responsibilities

• Welcome customers, understand their needs and recommend suitable mobile phones, accessories and related products.
• Achieve daily, weekly and monthly sales targets and promote new products, offers and financing options.
• Demonstrate product features and benefits, process sales transactions accurately and maintain attractive product displays.
• Monitor stock levels, report low inventory, assist with stock receiving, counts and inventory control.
• Resolve customer inquiries and complaints professionally and build long‑term relationships to encourage repeat business.
• Collect customer feedback and share market insights with management.
• Follow company policies, procedures and ethical sales practices.

Required profile

• Bachelor's degree or Diploma in Business Administration, Marketing, Sales or a related field.
• Previous experience in retail sales or customer service is an advantage.
• Strong communication, negotiation and persuasive selling abilities.
• Customer‑focused attitude with the ability to work under pressure and meet targets.
• Reliability in attendance and punctuality.

Required skills

• POS system
• Basic computer proficiency