Operations Management Trainee

About the role

Swan Serenity Fumigation and Pest Control Services, a growing pest management company in Uganda, is hiring a part-time, on-site Operations Management Trainee in Kampala. The trainee supports the daily coordination of fumigation, pest control and cleaning operations, working alongside technicians and supervisors.

Key responsibilities

• Schedule jobs, allocate teams and monitor progress on service visits
• Assist with workflow planning and maintain operational records
• Help ensure safety, quality and compliance with company procedures
• Communicate with clients, capture service feedback and collaborate with technicians and supervisors to resolve operational issues
• Help with basic reporting, inventory checks and process improvements

Required profile

• Diploma or degree in Operations Management, Business Administration, Logistics or a related field is an advantage
• Ability to work on-site in Kampala and adapt to field-based operations in various locations
• Strong attention to detail, reliability and willingness to learn pest control industry practices

Required skills

• Analytical skills and ability to interpret operational data
• Operations management skills, including workflow coordination and basic resource planning
• Communication and customer service skills
• Project management skills for planning, tracking and completing service assignments on time
• Basic computer literacy (MS Office, email, spreadsheets) and familiarity with record-keeping are beneficial