Personal Assistant (P.A.)

About the role

A full-time Personal Assistant supports the General Manager and his or her team with administrative responsibilities at a Marriott hotel in Kampala. The role covers correspondence, reporting, meeting support and customer service.

Key responsibilities

• Organize, compose and distribute correspondence to employees and guests, and handle initial responses and follow-up to inquiries
• Collect and track problem-resolution information
• Assist managers in preparing reports and presentations, and attend, transcribe and distribute minutes
• Maintain files, including giveaway/donation files, and assist with reservations
• Answer department phones and act as receptionist for the manager and other department members
• Sort and distribute mail
• Handle VIP amenity requests from the GM/DOPS in a timely manner
• Sign for managers and release documents with specific permission
• Communicate safety procedures and monitor safety-related processes
• Plan, organize, prioritize and coordinate activities, and update executives and peers on relevant information

Required profile

• High school diploma or GED, with 1 year of experience in administrative assistance, clerical services or a related field
• OR a 2-year degree from an accredited university in Secretarial Studies, Business Administration, Hotel and Restaurant Management or a related major, with no work experience required