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About the role Ramcogas is looking for a detail‑oriented professional to join the team as a Call Center Quality Assurance Analyst and Procedure Writer. In this position you will support executive mana...

Kamwokya
Microsoft Office Suite New
4 days ago Apply

Assistant Manager - Customer Care

Boda Boda Banja limited

About the role We are seeking an experienced Assistant Manager – Customer Care to lead our customer support team in Kampala. The role involves supervising daily operations, handling escalations, and e...

Kampala
New
4 days ago Apply

About the role The Customer Care Executive is responsible for delivering exceptional service to clients’ customers in accordance with service level agreements. The role focuses on assisting, retaining...

Kampala
Microsoft Office New
5 days ago Apply

About the role We are seeking a responsive, solutions‑focused Customer Support Executive to manage incoming customer inquiries across all studios. Working primarily through a centralized messaging pla...

Kamwokya
Respond.io Google Workspace IClassPro
1 week ago Apply

About the role We are looking for a customer service and communications professional with 1‑2+ years of experience to strengthen client engagement and retention by delivering high‑quality voice suppor...

Mukono Fixed-term
Contact center technology Agent productivity tools Quality management tools
1 week ago Apply

About the role VAS Global Services is seeking a Customer Service Officer to work in its Visa Application Centre in Kampala. The role involves guiding visa applicants through the entire application pro...

Kampala
2 weeks ago Apply

About the role We are looking for a motivated Tele Sales Intern to join Zenka Finance’s customer service team in Kampala. You will engage with prospective borrowers across multiple channels, supportin...

Kampala
CRM tools Microsoft Office
2 weeks ago Apply

Call Centre Agent

Boresha Credit Services LTD

About the role The Call Centre Agent will join Boresha Credit Services to support debt collection efforts. Working from the Kamwokya office, you will engage directly with customers to secure overdue p...

Kampala
2 weeks ago Apply

About the role GLOBO is seeking remote English interpreters to support its Bari‑English language line. The role is full‑time and fully remote, helping clients in healthcare, courts, education and gove...

Remote
3 weeks ago Apply

About the role One Acre Fund is looking for a motivated Customer Service Representative to join its Uganda team on a fixed‑term basis. You will be the primary voice contact for farmers, helping them n...

Fixed-term
4 weeks ago Apply

About the role We are looking for enthusiastic Customer Service Assistants to join our remote support team. You will handle inbound calls, live‑chat and email enquiries for UK or US client accounts, d...

Kamwokya 1,500 - 2,500 UGX/month
Remote
1 month ago Apply

About the role Eversend is seeking tech‑savvy Customer Support Specialists to be the first point of contact for users of its all‑in‑one financial platform. You will assist English‑speaking customers a...

Kampala
Intercom Zendesk
1 month ago Apply

About the role BagginsHQ is a remote‑first technology and business services company looking for a Customer Service & Agent Support Executive in Kampala. The role bridges customers, Direct Sales Agents...

Kampala
Intercom
1 month ago Apply

About the role The Call Centre Supervisor will coordinate and supervise Team Leaders to ensure smooth online and back‑office contact centre operations while maintaining high performance standards. Key...

Computer literacy Call centre methodology
1 month ago Apply

About the role Bolga Communications Ltd is looking for energetic and persuasive Call Centre Agents to join its outbound sales team in Kireka, Kampala. You will engage prospective and existing customer...

Kampala
CRM systems Microsoft Office
1 month ago Apply

Call Center Agent

SimplePay Capital Uganda Ltd

About the role SimplePay Capital Uganda Ltd is seeking a motivated Call Center Agent to join its customer service team. You will engage with customers, negotiate payment arrangements for overdue accou...

Kampala
1 month ago Apply

About the role We are looking for a motivated Tele Sales Intern to join our customer service team in Kampala. You will support loan product promotion and assist customers through multiple communicatio...

Kampala
CRM tools Microsoft Office
1 month ago Apply

About the role Zenka Finance is seeking enthusiastic Partner Support Agents to join its customer service team in Kampala. You will act as the primary point of contact for retail partners and Key Accou...

Kampala
CRM tools Microsoft Office
1 month ago Apply

Customer Service Clerk

Wamuco Motors Limited

About the role The Customer Service Clerk is the first point of contact for clients visiting the workshop. You will ensure a smooth, transparent experience from vehicle drop‑off to collection, acting...

Kampala
1 month ago Apply

About the role Betika Uganda is looking for a Customer Experience Team Lead to oversee its voice‑based customer service operations. The role ensures seamless, high‑quality interactions, drives team pe...

Kampala
1 month ago Apply