About the role M-KOPA is looking for a Retention Manager based in Kamwokya, Uganda, to lead daily retention operations and manage the day-to-day performance of the retention and telesales team. The ro...

About the role Trillion Looks, which runs an ecommerce artisanal shop, a physical shop, a creative Heritage Sacco, an Afri Art fashion show and an inter-university fashion challenge, is building its c...

About the role Veyndii Credit Limited is hiring a full-time Tele Sales Agent in Kampala (Kamwokya). The role involves making outbound calls to prospective and existing customers, promoting the company...

About the role Veyndii Credit Limited is hiring a full-time Call Centre Collections Agent in Kampala (Kamwokya). The role covers outbound debt recovery, customer relations and query resolution, and pe...

About the role The Customer Experience Associate handles customer queries and keeps a timely record of internal and external correspondence in line with the Bank's policies and procedures. The role co...

About the role Q-Sourcing Limited, trading as Q-Sourcing Servtec, is a manpower management solutions firm operating across Uganda, Kenya, Tanzania, Rwanda and South Sudan. On behalf of its client D.Li...

About the role Q-Sourcing Limited, trading as Q-Sourcing Servtec, is a manpower management firm operating across Uganda, Kenya, Tanzania, Rwanda and South Sudan. On behalf of its client in the renewab...

About the role Q-Sourcing Limited, trading as Q-Sourcing Servtec, is a manpower management solutions firm operating across Uganda, Kenya, Tanzania, Rwanda and South Sudan. On behalf of a client in the...

About the role MTN Group is hiring one Administrator for its Back Office Call Centre in Kamwokya, Uganda, under a contract arrangement. The role reports to the Team Leader of Back Office Operations an...

About the role The Customer Care Executive is responsible for delivering exceptional service to clients according to SLA commitments. The role focuses on assisting, retaining, acquiring, and recoverin...

About the role The Administrator will coordinate the resolution of escalated customer complaints for MTN Uganda's Back‑Office Call Centre, ensuring timely follow‑up and closure. Key responsibilities E...

About the role Uwezo Microfinance Limited is seeking a Customer Care intern to assist its operations in Kampala for a short‑term, full‑time assignment. The role runs Monday to Saturday, 7:30 am‑6:00 p...

About the role We are seeking an experienced Assistant Manager – Customer Care to lead our customer support team in Kampala. The role involves supervising daily operations, handling escalations, and e...

About the role The Customer Care Executive is responsible for delivering exceptional service to clients’ customers in accordance with service level agreements. The role focuses on assisting, retaining...

About the role We are looking for a customer service and communications professional with 1‑2+ years of experience to strengthen client engagement and retention by delivering high‑quality voice suppor...

About the role VAS Global Services is seeking a Customer Service Officer to work in its Visa Application Centre in Kampala. The role involves guiding visa applicants through the entire application pro...

About the role We are looking for a motivated Tele Sales Intern to join Zenka Finance’s customer service team in Kampala. You will engage with prospective borrowers across multiple channels, supportin...

About the role The Call Centre Agent will join Boresha Credit Services to support debt collection efforts. Working from the Kamwokya office, you will engage directly with customers to secure overdue p...

About the role GLOBO is seeking remote English interpreters to support its Bari‑English language line. The role is full‑time and fully remote, helping clients in healthcare, courts, education and gove...

About the role One Acre Fund is looking for a motivated Customer Service Representative to join its Uganda team on a fixed‑term basis. You will be the primary voice contact for farmers, helping them n...