Carrier Account Manager

About the role

We are seeking a relationship‑driven Telecom Key Account Manager to own a major mobile network operator portfolio in Uganda. You will act as the bridge between complex network infrastructure solutions and carrier stakeholders, guiding projects from conception through commercial negotiation and long‑term growth.

Key responsibilities

• Manage day‑to‑day engagement with technical, procurement and operational stakeholders within a major carrier account.
• Ensure alignment on network capacity and infrastructure requirements.
• Lead end‑to‑end project operations as a core team member.
• Collaborate with delivery teams to meet network rollout and service objectives.
• Drive commercial transactions and participate in high‑value account negotiations.
• Refine contract clauses and resolve operational delivery disputes.
• Translate complex network and telecom solution value propositions into clear business outcomes.

Required profile

• Approximately 4 years of dedicated account management or sales operations experience in the telecom carrier or network vendor sector.
• Strong knowledge of mobile network architecture, communications technologies, and ICT infrastructure solutions.
• Proven experience handling large‑scale commercial contracts and complex project delivery workflows.
• Deep understanding of the Ugandan mobile network operator market and corporate structures.
• Excellent communication skills with the ability to build trust and simplify complex carrier demands.

Required skills

• Mobile network architecture
• ICT infrastructure solutions
• Telecommunications solution design
• Network capacity planning