ICT Officer

About the role

Rakai Health Sciences Program (RHSP) is seeking an ICT Officer to ensure the efficient operation, integration, maintenance and support of organizational systems, including Microsoft SharePoint, Microsoft Dynamics NAV (Navision), Odoo, Beyonic and other emerging enterprise applications. The successful candidate will provide technical assistance to staff, troubleshoot system issues, manage user accounts and permissions, support ERP modules and help keep systems secure and reliable.

Key responsibilities

• Provide technical assistance to staff and troubleshoot system issues
• Manage user accounts and permissions
• Support ERP modules and coordinate with service providers
• Support system upgrades, technical evaluations and user training
• Contribute to SOP development and improvements to system efficiency and data integrity

Required profile

• Relevant bachelor's degree
• At least three years of experience in ERP administration, implementation, support or systems management
• Demonstrable experience using Microsoft Dynamics NAV or a related system

Required skills

• Microsoft Dynamics NAV (Navision)
• ERP administration and support
• Database administration
• Knowledge of accounting processes and ERP certifications is advantageous
• Experience supporting finance, procurement, inventory, HR and fixed asset modules is advantageous