Import and Export Manager (I&E Mgr)

About the role

This position manages end-to-end import and export clearance for raw materials, finished goods and other company consignments. It covers URA customs declarations, HS code classification, tax calculations and coordination of shipments through Mombasa Port, the Malaba border and SGR transit routes. The incumbent also leads the import and export team.

Key responsibilities

• Manage end-to-end import and export clearance and oversee URA customs declarations, inspections, valuation disputes, audits, tie-up and top-up cases.
• Ensure compliance with EACCMA, the Uganda Excise Duty Act and applicable customs and tax regulations.
• Manage HS code classification, CPC codes, tax calculations, duty exemptions and tax incentive applications.
• Coordinate UNBS PVoC/COC certifications, certificates of origin, transit bonds and other regulatory approvals.
• Coordinate shipments through Mombasa Port, Malaba border and SGR transit routes.
• Maintain working relationships with URA, UNBS, clearing agents, freight forwarders and other authorities.
• Monitor shipment costs, minimise demurrage and detention charges and implement cost-saving measures.
• Prepare periodic import/export reports and manage customs documentation.
• Lead the import and export team and resolve urgent customs and shipment issues.

Required profile

• Bachelor's degree in Customs Administration, International Trade, Logistics, Supply Chain Management, Business Administration or a related field.
• Minimum of 5-8 years of relevant experience in import and export operations, customs clearance or international trade.
• Previous formal experience with the URA Customs Department is highly preferred, especially in customs valuation, audits and internal approval procedures.
• Proven experience handling customs disputes, tax exemptions and regulatory approvals.
• Excellent communication, negotiation, analytical and leadership skills; able to work under pressure.

Required skills

• Strong knowledge of EACCMA, the Uganda Excise Duty Act, CPC codes, HS classification and tax incentive schemes.
• Hands-on experience with URA customs systems and customs valuation.