Office Receptionist / Client Support

About the role

Q-Sourcing Limited, trading as Q-Sourcing Servtec, a manpower management solutions firm operating across East Africa, is recruiting on behalf of its client EACOP for an Office Receptionist / Client Support position in Uganda. The role reports to the Engineering Manager and acts as the first point of contact for visitors, clients and staff, covering front desk operations, communication coordination, administrative support and travel and logistics assistance.

Key responsibilities

• Greet visitors, clients and staff professionally; manage visitor sign-in, registration and pass issuance, keeping updated logs and directing people to the right departments
• Maintain a clean, organised reception area and ensure visitor security procedures are followed
• Answer and screen phone calls, and respond to enquiries by phone, email and in person
• Receive, sort and distribute mail, packages and deliveries
• Assist with photocopying, scanning, filing and data entry, and maintain office supplies inventory
• Help plan and organise company engagements, prepare folders and brochures for stakeholders
• Support staff travel: liaise with travel agencies for bookings and payments, help process visas, insurance and travel documents, and plan visit schedules

Required profile

• Strong communication and interpersonal skills
• Excellent organisational and multitasking abilities
• Customer service orientation with problem-solving skills
• Ability to handle confidential information professionally

Required skills

• Proficiency in MS Office and office equipment