Officer, Engineering (Field Technician) – Safe Water Now

About the role

Evidence Action's Officer, Engineering (Field Technician) is the primary technical presence for its Safe Water Now chlorine dispenser infrastructure. The role keeps chlorine dispensers and In-Line Chlorination (ILC) devices functional, properly maintained and trusted by communities. It is a hands-on, mobile position covering the full hardware lifecycle, supervising Community Service Assistants and acting as the link between engineering teams, implementation staff and local stakeholders.

Key responsibilities

• Perform field and workshop repairs, retrofits and re-installations of dispenser components (casings, tanks, valves)
• Carry out regular spot checks and escalate faults within agreed timelines
• Support assembly and field testing of new hardware, keeping test records and progress reports
• Maintain an accurate inventory of parts and tools and flag reorder needs early
• Collect, verify and submit data for every repair, maintenance action and re-installation, and develop weekly work plans and field reports
• Run physical and phone back-checks on ongoing field activities
• Engage communities on correct use, chlorine safety and protection of infrastructure from vandalism and theft
• Supervise, mentor and coach Community Service Assistants, including structured performance shadowing
• Support field office activities such as chlorine deliveries and quality assurance data collection
• Manage allocated funds in line with finance policy and maintain assigned motorcycles

Required profile

• Bachelor's degree in Water Resources Engineering, Water Technology, Hydrology, Water & Sanitation Technology, Civil Engineering (water/structural bias), Plumbing or Environmental Engineering, or an Advanced Diploma with at least 3 years of directly relevant field experience
• At least 2 years of experience with communities or NGOs in field-based technical roles, especially water systems or WASH programmes
• Experience installing, maintaining or troubleshooting water treatment systems; plumbing skills mandatory
• 1.5 years of licensed motorcycle riding experience
• Willingness to be based in Eastern Uganda (Busoga or Bumasaba regions, e.g. Jinja, Mbale or surrounding districts) with regular travel to field sites

Required skills

• Electronic data collection platforms, ODK and Survey CTO preferred
• Attention to detail in data collection and adherence to measurement protocols
• Independent field work and troubleshooting with minimal supervision
• English is a must; proficiency in the local language of the target area is a definite advantage

What we offer

• Health insurance for self and dependents
• Pension/retirement savings options
• Paid leave
• Avenues for engagement and recognition