Quality Assurance Manager – Food Safety & Compliance

About the role

We are seeking an experienced Quality Assurance Manager to lead food safety, hygiene and SOP compliance across all Ristara Foods outlets. The role will drive quality systems, conduct audits and ensure adherence to FSSAI regulations.

Key responsibilities

• Ensure FSSAI compliance, maintain licenses and required documentation.
• Conduct outlet audits, identify gaps and implement corrective actions.
• Maintain food safety, hygiene standards and strict SOP adherence.
• Drive SOP implementation and process standardisation across multiple locations.
• Manage quality incidents, perform root‑cause analysis and oversee resolutions.
• Deliver food safety training, monitor its effectiveness and reinforce best practices.
• Handle customer complaints related to quality and ensure timely resolution.

Required profile

• 3–6 years of experience in QSR, food manufacturing or cloud kitchen environments.
• Experience conducting multi‑outlet audits (preferred).
• Strong knowledge of food safety regulations, particularly FSSAI.
• Degree in Food Technology, Microbiology or a related field.

Required skills

• Audit and inspection expertise.
• Root cause analysis (RCA) proficiency.
• Knowledge of HACCP principles.
• Familiarity with ISO 22000 standards.
• Process standardisation and SOP implementation.