Senior Manager – Revenue Assurance & Fraud Management

About the role

The Senior Manager – Revenue Assurance & Fraud Management will lead MTN Uganda's retained organisation responsible for protecting revenue and preventing fraud. Reporting to the Chief Financial Officer, the role ensures robust controls, risk mitigation and continuous improvement across the operation.

Key responsibilities

• Implement the Group RAFM strategy and embed it within MTN Uganda's processes.
• Oversee revenue assurance and fraud management activities for senior stakeholders, including the OPCO CEO, CFO, Executive Committee and Audit Committee.
• Build and manage the retained RAFM team – recruitment, competency assessment, training and succession planning.
• Own the internal control environment for revenue, cost of sales and margins.
• Coordinate with the RAFM Shared Service Hub to optimise control design and performance.
• Support primary control owners and maintain the Combined Assurance Model for revenue leakage risk.
• Drive awareness and engagement across the organisation to foster a revenue‑responsible culture.
• Identify, communicate and resolve RAFM issues, ensuring management visibility.
• Ensure compliance with Group RAFM reporting standards and regulatory/audit requirements.
• Collaborate with the RAFM Centre of Excellence to design policies, processes and technology solutions.

Required profile

• Proven senior‑level experience in revenue assurance, fraud management or related finance functions.
• Strong leadership skills with a track record of building and developing high‑performing teams.
• Deep understanding of internal control frameworks and risk management in a telecom environment.
• Excellent stakeholder management abilities, capable of influencing senior executives.
• Ability to adapt controls to evolving business, product and technical changes.

Required skills

What we offer

• Opportunity to shape revenue protection strategy for a leading telecom operator.
• Competitive remuneration and benefits package.
• Professional development and career progression within a regional organization.