Spa Therapist

About the role

JW Marriott is hiring a full-time Spa Therapist in Kampala, Uganda, to provide massage and body treatments to guests. The therapist also promotes spa and salon services, keeps the workspace clean and safe, and follows company policies and regional licensing requirements.

Key responsibilities

• Provide massage services using props and/or products, and body treatments using scrubs, wraps and/or hydrotherapy.
• Assess guest needs and ask about contraindications such as allergies, high blood pressure and pregnancy before starting a service.
• Keep up to date with current techniques and modalities in the field.
• Escort guests to and from treatment rooms, arrange workstations, rooms and drapes, and check frequently with guests to promote comfort, safety and security.
• Promote and sell spa and salon services, including retail offerings.
• Clean, maintain and sterilize tools, keep the workspace tidy, dispose of trash and dirty linens, and secure supplies at the end of each shift.
• Monitor the daily schedule and handle inappropriate guest behaviour according to Marriott's standard operating procedures, which may include stopping a treatment and informing the supervisor or manager.
• Maintain current skills and licensure, report accidents and unsafe conditions, complete safety training, and follow company policies, confidentiality and asset protection rules.

Required profile

• State or regional massage license or certification.
• At least 1 year of related work experience.
• No supervisory experience required.
• Ability to stand, sit or walk for long periods and to lift objects up to 10 pounds without assistance.

Preferred qualifications

• Technical, trade or vocational school degree.