Front Office Executive

About the role

Hilton is seeking a full‑time Front Office Executive to join its on‑site team at the Hilton property on Ring Road. You will be the first point of contact for guests, ensuring a smooth and welcoming experience from arrival to departure.

Key responsibilities

• Greet guests and manage check‑in and check‑out procedures efficiently.
• Handle reservations, inquiries, and requests in person, by phone, and through digital channels.
• Coordinate with other hotel departments to resolve guest needs promptly.
• Maintain the presentation of the lobby and reception area to Hilton standards.
• Process payments accurately and keep guest records up to date.
• Promote Hilton amenities and the Hilton Honors loyalty program.

Required profile

• Strong interpersonal and customer‑service skills.
• Clear, professional verbal and written communication.
• Previous experience in hospitality, hotel front office, or a similar customer‑facing role.
• Ability to work flexible shifts, including weekends and holidays.
• High school diploma or equivalent; hospitality training is a plus.

Required skills

• Proficiency with basic computer systems.
• Experience using hotel management software.

What we offer

• Opportunity to work with a globally recognized hospitality brand.
• Supportive, inclusive workplace culture.
• Access to Hilton’s employee benefits and development programs.