Credit Officer

About the role

Eleglance Finance Ltd, a micro‑finance institution based in Kampala, is seeking an entry‑level Credit Officer to support its loan portfolio across Central and Northern Uganda. The role focuses on assessing loan applications, managing credit risk, and maintaining a high‑quality loan book.

Key responsibilities

• Assess client eligibility and conduct loan appraisals in line with the credit policy manual.
• Interview clients to explain lending procedures and required documentation.
• Prepare and submit complete loan files to the credit committee for approval.
• Conduct risk assessments and monitor loan performance to ensure a portfolio at risk (PAR) of no more than 3%.
• Provide advice on loan policy reviews and stay updated on new loan products.
• Develop and maintain strong client relationships to foster loyalty and satisfaction.
• Handle customer complaints and take appropriate corrective actions.
• Maintain accurate filing of credit and loan information and generate regular outstanding loan reports.

Required profile

• Entry‑level qualification with at least one month of relevant experience.
• Strong analytical mindset and attention to detail.
• Good communication skills for client interaction and reporting.
• Ability to work independently while collaborating closely with the Branch Manager.

Required skills